Cendant Mobility has an exclusive agreement with U.S. Inspect for home, pest, septic, professional, and trade inspections and environmental testing needs. U.S. Inspect is a national, managed network of professionals with an outstanding reputation for quality, integrity, and innovative technology. Together with services offered by the company's residential, retail, commercial, and other inspection divisions, U.S. Inspect has grown to become the largest inspection services company in the United States.

The U.S. Inspect program helps Cendant Mobility reduce cycle time, cut direct costs, and increase customer satisfaction.

All Cendant Mobility's regional offices are connected to U.S. Inspect's "ClearImage" inspection ordering and management software. This software enables Cendant Mobility personnel to order, review, and receive all inspection reports electronically and has proven to be a powerful process improvement tool.

Performance Evaluation and Training

U.S. Inspect service goals for Cendant Mobility include:

• Homeowner contact within one business day of inspection order
• Inspection scheduled within three business days of initial contact
• Inspection report received within six business days of initial contact
• Problem response within two hours of inquiry
• Problem resolution within 48 hours of notification
• Account reviews each quarter
• Attendance at regional training programs