Cendant Mobility contracts with and manages a premier network of carriers as part of our Moving Services programs. Our domestic carrier network consists of 100 primary and 50 secondary agents. Cendant Mobility carrier agreements require agents to self-pack and haul our shipments. This process provides for both accountability of service and reduced transit times. Each move is booked directly with the agent in our network who will be servicing the shipment, providing better control and guaranteed move dates.

In addition to contracts with van lines, independent carriers, and freight forwarders, Cendant Mobility provides other related services to relocating employees to facilitate the move process. These services include arrangements for auto transport, shipment and kenneling of household pets, boat transport, shipment of wine collections or cellars, and transport of specialty items.

Membership Criteria

Membership criteria for the Cendant Mobility carrier network includes the following:

• Ability to book moves directly with an agent who will service the shipment in accordance with client contract terms
• Agents must self-pack and haul all shipments
• Agents must dispatch their own equipment and personnel to manage the move
• Guaranteed move dates

Performance Evaluation

The performance of our suppliers is formally reviewed each quarter, based on the following criteria:

• Performance, as rated by the transferring employee
• On-time pick-up/delivery performance
• Accuracy of estimated weight to actual weight
• Claims frequency/severity
• Billing accuracy

For More Information

Please e-mail us at movers